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Welcome to the Telephone Skills Test


This is a "virtual call" scenario where you are trying to make an appointment to meet with our Technical Director but first you must respond to our receptionist and gatekeeper.

We would like you to role play the part of Sam Bloggs from XYZ Ltd who provide widgets.

Once you click on the "Start" button below, the video of our virtual receptionist will play.  Each video only requires one response.
 
Type in your response and click "Reply" to play the next video of our gatekeeper and then repeat this process to play the final video of our Technical Director.

After you have responded to our Technical Director, you will be asked for your email address so that you can receive an automatic email with your scores.

If you score less than 50% on any section you will receive tips on how to do better next time... Use them they work!

If you wish your score to go on the high score table displayed on our homepage... then please add your name and company name.

If you require any help, please do not hesitate to give us a call on 0845 423 0423